Brooke Babineau
Client Experience Specialist
Brooke serves as a Client Experience Specialist at OGARAJETS, where she connects high-touch client service with the operational complexity of private aircraft transactions. Working alongside the firm’s sales executives and technical specialists, Brooke helps navigate buyers and sellers through every stage of a transaction, coordinating aircraft pre-purchase inspections, streamlining milestones, and ensuring clear communication from initial agreement to final closing.
Brooke’s path into aviation began in luxury hospitality during Masters Week in Augusta, where she discovered a passion for anticipating client needs and managing complex event logistics. She translated that experience into private aviation at Wheels Up, managing a portfolio of more than 300 member accounts with a focus on client retention, account strategy, and relationship management. She later expanded her operational expertise at Unity Jets in charter sales and flight operations, handling direct flight sourcing, operator contract negotiations, crew coordination, weather monitoring, and pre-flight compliance.
Her background in both member account management and flight operations gives Brooke a distinct advantage when supporting aircraft transactions. She approaches every deal with technical curiosity, and aims to continually refine her knowledge of aircraft performance parameters, airport operational limitations, and maintenance survey protocols to better advocate for clients.
Outside of OGARAJETS, Brooke is an avid golfer, runner, reader, and traveler, with Charleston, South Carolina, being a favorite getaway. Her interest in aviation isn’t limited to just her day-to-day, as she hopes to soon pursue her Private Pilot’s License.
Brooke’s path into aviation began in luxury hospitality during Masters Week in Augusta, where she discovered a passion for anticipating client needs and managing complex event logistics. She translated that experience into private aviation at Wheels Up, managing a portfolio of more than 300 member accounts with a focus on client retention, account strategy, and relationship management. She later expanded her operational expertise at Unity Jets in charter sales and flight operations, handling direct flight sourcing, operator contract negotiations, crew coordination, weather monitoring, and pre-flight compliance.
Her background in both member account management and flight operations gives Brooke a distinct advantage when supporting aircraft transactions. She approaches every deal with technical curiosity, and aims to continually refine her knowledge of aircraft performance parameters, airport operational limitations, and maintenance survey protocols to better advocate for clients.
Outside of OGARAJETS, Brooke is an avid golfer, runner, reader, and traveler, with Charleston, South Carolina, being a favorite getaway. Her interest in aviation isn’t limited to just her day-to-day, as she hopes to soon pursue her Private Pilot’s License.